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1 Wood St
Old Town
Wiltshire
SN1 4AN
United Kingdom
Tel 01793 435000
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Welcome

home-letter.gif Newburn is an independent IT/telecoms management consultancy. We offer multi-disciplined, impartial advice to create business oriented solutions.

Our commitment is simple: to add value to your business - by reducing your costs, helping to improve the service to your customers and minimising your exposure to risk.

In our experience, IT/telecoms issues can make or break commercial initiatives. Organisations are under relentless pressure to improve from competitors, customers, government regulators and shareholders. Newburn bridges the gaps between management and technology issues to create practical, effective solutions and achieve co-ordinated decision making.

We focus on the effective management of technological issues, operating in three key areas:

  • Technical Consultancy
  • Management Consultancy
  • IT Outsourcing

 


Some examples of our services

Cost reduction
Cutting or delaying projects, may deliver one-off, short term savings but this approach could deny more substantial rewards. Adopting Newburn's PPT methodology will deliver a much bigger prize.

Voice over IP (VoIP) - independent evaluation of potential savings

A multinational organisation had been receiving pitches from VoIP vendors and equipment suppliers suggesting that VoIP could reduce its expenditure on fixed voice calls by significant amounts. Newburn Consulting was asked to complete an independent review of the costs and benefits of VoIP. We provided a balanced assessment of the costs including the required investment in new equipment and other 'hidden' costs. In order to run VoIP services, networks needed upgrading and there were compatibility issues to be addressed for a seamless service to be provided. We compared the costs of VoIP with existing fixed voice call cost projections and enabled our client to make a balanced decision. A strategy was put forward that minimised costs and maximised the benefits in line with business needs over the coming years.

Voice over IP (VoIP) - savings myth or reality?

Customer survey

VoIP has been touted as a way of reducing telecoms costs for a number of years now. There were initially concerns over voice call quality. There were also questions over new equipment costs, compatibility and reliability….and of course natural inertia when voice call prices were falling in any case. Has the tide now turned and are companies that do not adopt VoIP losing out? Let us know your views on our easy-to-complete electronic questionnaire. In return we will forward you our report entitled ' 'Evaluating the benefits of VoIP.'  The results of our survey will be published later this year.

Click here to take part in our survey

Knowing what you know – knowledge management in action
Newburn Consulting was selected ahead of IBM to provide consultancy support for an international organization to kick start its Knowledge Management Programme. Newburn Consulting was selected for our combination of expertise and the ability to provide a tailor-made programme to suit the organization’s needs as opposed to an off-the-shelf  generic‘solution’’.

Are you converting less than 90% of your leads?
As an IT/ telecoms supplier what percentage of your bids are successful? If the answer is less than 90% we can help. Every year we help organisation select suppliers. We have compiled our knowledge into a programme of workshops and support that can now help suppliers improve their success rates.

Independent supplier benchmarking
 Is your IT suppler still delivering good value for money?. Can the service be improved, or reduced in cost? Our knowledge of the market and industry norms and benchmarks allow us to identify any shortfalls and produce action plans for improvement. We have helped many organisations improve their supplier relationships, creating benefit for all parties.

Is your data network an asset or a liability?
Changes in markets combined with new IT and communications technology mean that keeping the two in step is a challenge. Get it wrong and your company will either waste money or lose business. Data networks in particular can either facilitate ebusiness or constrain business growth. Our business and IT alignment programme tackles the issues. We helped a global logistic organisation dramatically reduce its data costs

 


Sector specialist skills

Airlines IT take off with Newburn support
Newburn Consulting has many years of experience helping airlines develop and improve their IT and telecoms. Our airline team has specialist knowledge to assist in reducing costs, rolling out new services, select suppliers.        

Contact our airline team for more information.

Telcos – survival of the fittest
Our knowledge and experience of telcos is unique. We have helped global, European and national telcos to survive and develop their services. Ask for our free 30 minute presentation on the seven key factors for success.

Contact our telco team for more information.

Professional services organisations – avoid the distraction of IT and telecoms 
Professional services organisations rely on Newburn Consulting to take away the distraction of IT and telecoms to enable them to concentrate on their core business areas. So whether you are interested in offloading a particular project, independently evaluating a new technology or outsourcing IT in its entirety Newburn Consulting can help.

Contact Richard Ashmore for an immediate consultation.

 


Newburn Consulting Ltd
1 Wood Street
Old Town
Swindon
SN1 4AN

T +44 (0)1793 435000    F +44 (0)1793 435000

info@newburn.co.uk

Registered in England and Wales number 3651776
VAT number 718 0393 38